Resolved
Errors stopped at 18:55 BST.
Monitoring
Fix has been deployed to production, we are seeing zero errors.
Continuing to monitor.
Identified
We are waiting for the fix to be deployed to production.
Identified
We've identified a recent bad deploy at 17:51 BST which meant that calls from Ari to Turbopuffer started to fail.
Turbopuffer is used by Ari to search for knowledge, so only Ari replies that require knowledge are impacted.
We have found the issue and are currently rolling back.
Investigating
We've identified issues with some of Ari's responses. We're investigating why and will update shortly.