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Search unavailable in the support app
Resolved·Degraded performance

A fix has been merged for the issue which caused a full page refresh on search

Mon, Aug 17, 2026, 04:34 PM
(1 month ago)
·
Affected components
Aug 17, 2026, 02:50 PM
04:34 PM
app.plain.com
Updates

Resolved

A fix has been merged for the issue which caused a full page refresh on search

Mon, Aug 17, 2026, 04:34 PM

Monitoring

Search in the Plain web app is working normally again. The issue causing a full page reload when typing in search has been fixed and deployed. We are monitoring its behavior.

Sorry for the disruption.

Mon, Aug 17, 2026, 03:32 PM(1 hour earlier)

Identified

We are investigating an issue causing search to be unavailable in the support app. A fix has been identified and is ready to deploy.

Mon, Aug 17, 2026, 02:50 PM(42 minutes earlier)